What our Customers say...

Testimonials

This crew was efficient, timely and very courteous. I felt comfortable and confident in their work

James and David were very professional and helpful with our move out! Thanks

Great service,friendly, careful with my belongings. I would recommend SERVPRO to my friends and family. Thank you Ninoska, Luanne, Milton ,Sarah, Eduardo.

Abe and Roberto did a fantastic job helping us setup the machines and demo the laminate flooring to get the water damage remediated. Looking forward to the installation of new flooring and replacement of the molding.

NinosKa, Loanne, Darren Arturo, Rudy Trennesse are a FANTASTIC team at SERVPRO. They are hard working, efficient, and stayed late to get the job done!

I had the pleasure of having SERVPRO come by my house again this time to pack my house before renovations. Luanne, Trenesse, Robert, Darren and Eric took care of me and made everything effortless as they packaged and labeled boxes and furniture for piece of mind and put me at ease. I couldn’t recommend them more!

Yeah the crew that cleaned my stairwells did an excellent job. Mario, Mason, Janette, Katy, Nanoska, Cynthia, Elli, Gustavo, Laura, Devis, Franco, Moses.

Great job Team very kind and professional and efficient and careful.Luanne is a very good sweetheart and good leadership.They brought back all if my belongings and were placed perfectly. Trenesse, Luanne ,Ninoska, Katy,Darren,Leuma and Manuel highly recommend this company and Team. Such Great people

Alex, Abe and Jonathan did a super job cleaning the air ducts and some bathroom remediation work. They were very professional, timely, courteous and explained the process each step of the way. I would recommend their services.

Very messy house made very clean!Ninoska , Darren , Sarah , Arturo, Darren Junior and Trennesse Thank you

Just had SERVPRO clean up a horrible mess at my building. Ninoska,Katy, and Eduardo did a fantastic job! 10/10 would hire again!

Heather and Allen were excellent technicians. We were navigating a loss in our family and they helped make a challenging time less stressful. We would certainly work with them again.

Someone decided to relieve themselves in our elevator and Ninoska and Allen saved the day! They did an amazing job disinfecting and scrubbing all the cracks and crevices. Not to mention, whatever cleanser they used at the end smelled SO good, I didn't want to leave! They were very professional and very quick. Thanks again!!

This SERVPRO team came out and helped us after a recent tragedy. They were on site within two hours of us calling. They were very polite and courteous and professional. There was no sign that the event ever happened when they had finished. Thank you Ninoska and Eduardo for a job well done

Luanne called my phone said they would be 20 min, and there were 9 people today total and all were very thorough and stayed busy the whole time they were here, and not one of them was ever caught without a smile on their face, I would recommend them to anyone needing the service they provide??thank you Katy, Leuma, John, Eduardo, Denis, Eric, Darren, Trenes, and Luanne!

They came down to Texas after the freeze and did an absolute amazing job. These people are super nice and are amazing to be around!! Highly recommend.

I contacted SERVPRO to do the mitigation due to water damage and mold. Nicole handled the claim professionally and organized the cleanup. JJ and Nika the technicians arrived promptly and did an an awesome job. Entire operation from deploying the barrier to cleanup was done very thoroughly and professionally. Communication throughout was excellent.I will recommend their services any day.

SERVPRO was super fast to get out here when we needed them. They always arrive when the indicate they will and have been absolutely wonderful to work with. We had Abe and Kamal here today doing demo; they were very professional and kept me in the loop as things were evolving. I would definitely recommend SERVPRO based on my experience.

Never had an emergency pack out and unpack before. Team treated our property with respected care. This was a well organized team led by Patricia. Team members included Luanne(detail oriented) and Eduardo and Darren who both did all the heavy work carefully moving through are condominium complex.

Thanks Richard, Edurado ,Darren for the great job and fast response

Niniska, Katy, Eduardo, Forrest & Allen did an amazing packing & moving my apt. They took care of all my stuff & packed everything neatly & organized. They even put together my furniture that was taken apart. I would definitely recommend them. Thank you so much! I truly appreciate all of your hard work. I know it wasn't easy God bless you.

We could not have asked for a more detail oriented, conscientious and professional team to deal with our clean up from a broken water pipe. The pack out crew, headed by Patricia, that helped us remove all of our belongings, both salvageable and non salvageable, were efficient, knowledgeable and most importantly, personable. We were put at ease with their care for our belongings and they provided a much appreciated distraction to our daunting situation with their light-hearted conversations. The water mirigation was completed quickly and very efficiently with daily progress inspections. Communication from everyone was clear and consistent and never left us wondering what was next.
Patricia, Joanne, Heather, Katy, Eduardo, Arturo, Neimaiah, Richard, Hector and Angela are such assets to SERVPRO. Employees like this crew are exactly why SERVPRO has the impeccable reputation that it does!

JJ and Glen definitely deserve a raise! They were so professional and helpful. JJ took so much time to explain things to me and answered any and all questions. They do this kind of thing everyday, but they understand we do not, and have so much patience for that. Just an all around a great experience in a time when it can be very stressful. Thank you for being so kind to my child he thinks you guys are super hero’s who came to save the day! THANKS SO MUCH JJ and GLEN!

JJ and Glen definitely deserve a raise! They were so professional and helpful. JJ took so much time to explain things to me and answered any and all questions. They do this kind of thing everyday, but they understand we do not, and have so much patience for that. Just an all around a great experience in a time when it can be very stressful. Thank you for being so kind to my child he thinks you guys are super hero’s who came to save the day! THANKS SO MUCH JJ and GLEN!

Our team, Nicosia, Milton, Eric, Arturo and Robert were amazing with our packout! They were professional and kept us updated at all times about what was going on. I would recommend them to everyone!

excellent service and they found my mother's picture which is irreplaceable. thank you all so much!!! Ninoska,Trennese,Darren,Erick,
Robert,Milton.

Ninoska's entire team was AMAZING! Minooka, Robert, Arturo, Manuel, Luis, Amina, Lenox, Daren, Eduardo, Noha, Eliah, Tennessee, Devin, Milton and Luanne, it took this entire team to make our pack-up and move-out run smoothly. Believe me, this was a big, painstaking job being done during the hottest days of this year. Each one of these young adults showed up each day with a big smile on their face and maintained a great attitude all day long. I cannot thank them enough for all of their extra TLC!! Thank you! Tammi Black

We noticed the dreaded spongey baseboards in our living room and found the folks at SERVPRO after searching for water damage professionals on Google. We've never had an issue with anything like this before so we really didn't know anything about the process and we have twin toddlers and a very active 6 year old that are in that space constantly. Jerry came and gave us a thorough estimate and was really patient in explaining the process for us and answering all of our questions, especially addressing our concern with our kids having been in that space with the mold. Chase contacted me and made sure the testing/demo/work was all scheduled promptly. Alex stopped by to get testing done and was personable and fast! Then Eli and Nehemiah showed up right at the scheduled time. They stayed for hours removing all the contaminated area, which was way bigger than anticipated. They set up a sealed off area and have worked for several days behind the partition and in the crawl space with absolutely minimal disruptions. Literally, not one nap of the aforementioned twins were disturbed. Eli even had to deal with our crazy dog while I was busy upstairs and he had to get a drain line out in the backyard but he was totally unphased and so easygoing about it even though I was mortified. He kept me updated constantly and in detail about what was being done and scheduling their return trips. Everyone through this whole process has worked incredibly hard to keep us informed and also made us feel like they really care about resolving this issue completely so that our kids/pets/family are in a safe, mold-free environment. We aren't quite done with the process yet but Eli and Nehemiah make sure I feel confident that it will be done thoroughly and quickly as they show me the daily progress. If we ever need SERVPRO's services again, I won't hesitate to call them and would highly recommend them to all of our family and friends.

Ninoska and Allen are amazing and did a very good job on the safe parking site as well as are adjacent site very professional and very clean would recommend to others professionally and privately.

Had a water leak in one of my cars , called SERVPRO and talked with ninoska and she came out with her team ( katy, Arturo ) and removed all the mold from my head liner

Had a Rav4 with a water leak that had some organic growth present in car. Ninoska, Trenness, and Arturo came out and performed a 5 step remediation process with deep cleaning. Vehicle looks great and tests were done to verify growth is not longer present. Thanks

The service SERVPRO provided was unreal. I did not think that customer service existed anymore these day's. We had a fire at our home and these folk's showed up it seemed before I was off the phone with my insurance agent. I have had past experience with contractors on a few remodels that ended very badly. Needless to say I was very leary. The crew was amazing. From start to finish I had no worries. What a great experience under bad circumstances. Top notch service.

Today we had a team pack back of 8 storage units of furniture and boxes. The whole team of Joanne, Patricia, Eduardo, Arturo and Josh worked carefully and efficiently taking and placing our belongings in each room.
Joanne and Patricia really went the extra mile in making it easy to open and stack boxes. They were superb!
In the original pack out right after the fire, Sandra and Ninoska and their teams and Alex were wonderful. Not only did they pack, label and stack all belongings with great care, they also cleaned and scrubbed every surface of the studs and ceiling joists throughout the house.
All these people were easy to get along with, had a great sense of humor and worked well with each other.
Outstanding and deserving of 5 STARS!

Trenesse and her entire crew were professional, timely, and extremely conscientious about their work. They responded to our need for fire and fire extinguisher mess clean up so quickly. They truly save the day for us.

The team that did our pack out/In at Scenic Pl, Auburn did a very professional job. Each member were very courteous and friendly.
I would like to recommend a bonus for each and everyone for going above and beyond their duties. They showed up for an emergency trip to bring a bed in for us. The members were: Ninoska, Eduardo, Lehuma, Arturo, Katy, Milton, and Robert.
Richard and Dolores Nagle

Ninoska and her crew were extremely professional and sympathetic to our loss. I would recommend them to anybody dealing with a tragedy such as ours. I cannot say enough good words about Ninoska, Treness, Eric, Darren, Eduardo, Katy, Roberto, Luanne and Arturo. Thank you for all your help and kindness during this stressful time in our lives.

Ninoska and her team (Trennesse, Robert, Arturo, Darren, Darren Jr) were wonderful. They were punctual and respectful of all of our things. They were friendly and meticulous and got the job done in a timely manner. Couldn’t be happier with their work. Thank you!

Ninoska and her team (Trennesse, Robert, Arturo, Darren, Darren Jr) were wonderful. They were punctual and respectful of all of our things. They were friendly and meticulous and got the job done in a timely manner. Couldn’t be happier with their work. Thank you!

We could not have asked for a more detail oriented, conscientious and professional team to deal with our clean up from a broken water pipe. The pack out crew, headed by Patricia, that helped us remove all of our belongings, both salvageable and non salvageable, were efficient, knowledgeable and most importantly, personable. We were put at ease with their care for our belongings and they provided a much appreciated distraction to our daunting situation with their light-hearted conversations. The water mirigation was completed quickly and very efficiently with daily progress inspections. Communication from everyone was clear and consistent and never left us wondering what was next.
Patricia, Joanne, Heather, Katy, Eduardo, Arturo, Neimaiah, Richard, Hector and Angela are such assets to SERVPRO. Employees like this crew are exactly why SERVPRO has the impeccable reputation that it does!

Had a pipe burst in my downstairs and noticed it around 8pm. I called my insurance, who told me SERVPRO would call me. Jeremy with SERVPRO called me within 10 minutes, and had Eli, Richard, and Robert dispatched out to the house within 20 minutes of our phone call.

Eli was a lifesaver, immediately identifying the source of the leak and taking all necessary action to stop the water flow. Richard and Robert worked with him at my house well past midnight. Having work the next morning, I was able to go to sleep with them working downstairs knowing they had it under control.

They then sent a team of people out every day to monitor the situation. Carlos, Jorge, and Hugo were the maintenance team assigned to me, and they were great at keeping me informed as to the progress of the remediation. They had everything dried out and treated within a week, and kept the rest of my house impeccably clean.

If you have a flood. Call SERVPRO. They are 100% worth it, and I’d bet your insurance works with them too.

Hugo and Christian, assigned to my water damage case, were amazing! They were courteous, knowledgeable, and professional, and they kept me up-to-date on everything that was happening, and what to expect next. I would give them 10 stars if I could!

Our upstairs bathroom flooded and the water got into our kitchen. Abe and Gleen came same day in less than three hours of calling the customer service line. Abe and Gleen were super nice to us. They explained the whole process and how these situations work. Great experience with Abe and Gleen, super hard workers and couple of the nicest folks I’ve met.

Robert, Keith, Richard, Nemi, and Brittany, came to our house the same day as our flooding. They worked fast and were polite and professional. They gave me updates throughout their cleanup. I highly recommend this company and especially this team from Puyallup!

Robert, Keith, Richard, Nemi, and Brittany, came to our house the same day as our flooding. They worked fast and were polite and professional. They gave me updates throughout their cleanup. I highly recommend this company and especially this team from Puyallup!

Your people are awesome. Abe and his crew, Manuel, David and Cody were wonderful in every respect. A water pipe leak wiped out half of my house flooring but they were quick to bring in their equipment, fans and dehumidifiers to dry out everything. They were professional, answered my questions, assured me of good results, thorough in examining the wet areas and making sure they found all the water damages places. They were careful and conscientious, friendly and made me confident that they would do their best work. All gold stars!! Best workers ever.

Very Professional, quick, and excellent Service. Had a water main break this past Winter and we were taken care of swiftly. Would highly recommend for any future issues

Very pleased with the punctual and professional service received from SERVPRO. I had a pretty substantial cleanup project required after a pipe burst. Appreciate the work of the whole crew: Ninoska, Mason, Trennese, Robert, Adam, Erick, Milton, Katy, Kamal, Luis, Manuel, DJ and Forest. They had great communication and handled everything with great detail!

Today we had a team pack back of 8 storage units of furniture and boxes. The whole team of Joanne, Patricia, Eduardo, Arturo and Josh worked carefully and efficiently taking and placing our belongings in each room.
Joanne and Patricia really went the extra mile in making it easy to open and stack boxes. They were superb!
In the original pack out right after the fire, Sandra and Ninoska and their teams and Alex were wonderful. Not only did they pack, label and stack all belongings with great care, they also cleaned and scrubbed every surface of the studs and ceiling joists throughout the house.
All these people were easy to get along with, had a great sense of humor and worked well with each other.
Outstanding and deserving of 5 STARS!

Hugo and Carlos were both exceptional. Their desire to provide a superior service at a time when the customer is in need of help was very beneficial. Thank you gentlemen!

The crew that cleaned my stairwells did an excellent job including: Mario, Mason, Janette, Katy, Nanoska, Cynthia, Elli, Gustavo, Laura, Devis, Franco, Moses.

These guys were so professional. 

James and Glenn were awesome! I was told our granite counter tops would likely break and couldn't be saved. These guys did a great job and saved them. Couldn't be more happy with their work. Thanks guys!

I contacted SERVPRO  to do the mitigation due to water damage and mold. Nicole handled the claim professionally and organized the cleanup. JJ and Nika the technicians arrived promptly and did an an awesome job. Entire operation from deploying the barrier to cleanup was done very thoroughly and professionally. Communication throughout was excellent. I will recommend their services any day.

SERVPRO of Auburn has an amazing and knowledgeable team. The crew really cares about taking care of your damage and it shows! I would recommend to anyone.

Highly recommend. Kept me informed during the process and were very respectful of me and my home.

SERVPRO Auburn/Enumclaw did amazing work. The team was awesome and honestly a joy to have around. Thanks guys!

SERVPRO is a great company. I recommend them to everyone!

SERVPRO of Auburn/Enumclaw did a great job restoring my home. They were very polite and always arrived on time.

Did a great job. Highly recommend!

SERVPRO was very polite.  They were all amazing to work with.  The work looks great!

I am very satisfied with the work by SERVPRO.  They were very professional and knowledgeable.  Thank You!

SERVPRO was amazing to work with.  The experienced technicians made our home look like a storm never hit.  I would recommend to all my family and friends.

The work performed was great. I would recommend to anyone in any restoration emergency.

SERVPRO was very professional.  We are very thankful for the recommendation and would definitely recommend to any of our friends and family.

SERVPRO did fantastic work.  The contractors were excellent and always on time.  The team kept us up to date on all work ahead and even stayed ahead of schedule. 

The work by SERVPRO was fantastic.  They took all the guess work off our hands. They were very polite technicians to work with.  I am very satisfied.

SERVPRO was amazing to work with.  The technicians were very organized and made sure everything stayed on track.

Thank You to the team at SERVPRO.  They were very professional and polite.  I am very satisfied with the help of great technicians.

Five Stars!

They are all hard workers and are also dedicated to the job at hand.

Five stars!

SERVPRO of Auburn responded within 1 hour to my to my flooded basement on a Saturday near Lake Tapps. Antonio and Jason were efficient , quick and really nice. The mitigation to the water damage was addressed and it was all dry in three days. No Mold got started due to their quick work.

Our insurance company recommended SERVPRO of Auburn/Enumclaw after we had roof damage that caused a leak into our bedroom. We worked with Project Manager Matt Thew and he did a great job! He explained the entire process thoroughly and we knew what to expect from his team. The techs Steve and Nate also were great, very friendly and professional! They delivered the equipment and came out twice to check the moisture levels during the drying process. We highly recommend SERVPRO!

Jason Hall and Chris Moe came out to assess the damage to our home and were very professional and informative. They answered all questions we had and made us feel comfortable about the situation. I would recommend them to anyone!

SERVPRO was prompt and professional. They cleaned up fire damage in the kitchen. Good job, guys.

Great job with the water damage. SERVPRO gave the best service.

I recently had a tenant move out of my rental. The damage they did was horribly devastating. If it wasn't for SERVPRO of Auburn/Enumclaw I wouldn't have been able to rent out my house. The speedy process and quality was outstanding. I cannot thank them enough. It was "Like it never even happened." I highly recommend SERVPRO of Auburn/Enumclaw.

Love the fact that SERVPRO of Auburn/Enumclaw cares about the work they do and who they do it for. You're not just a number....you're a person and the team genuinely cares about getting you back on track. They said no stress...they meant it. I know firsthand they will go the extra mile to remove stress, make sure you understand the process and make it "Like it never even happened." Great team!

VERY PROFESSIONAL

Pat and Paul from SERVPRO was a big help! They were quick to respond and knew their stuff. Thank you Pat for organizing the whole project and Thanks Paul for doing the dirty work with a smile. You guys rock

Top Notch! Crew was amazing!

Had them come and clean my carpet and couches they were awesome they went above and beyond and Devin found all the spots and issues. got areas clean no one else ever could from fireplace soot/smoke damage. professional and polite listened to what I needed they did a thorough job and took time to do it right.

It was an awesome experience. The team is very knowledgeable, they knew exactly what there were doing. If I have another water damage hopefully I don't, but if I do I will definitely use them again

Great and knowledgeable team of experts who really care about the damage done to your personal effects. They came in and helped us in our time of need while being very empathetic. If I ever need something like this I will be using them again!

I am not comfortable having strangers in my home.  I was very anxious about it and was honest with the crew when they showed up.  They were fabulous about it and very understanding.  I was pleased to have them as my guests.  They represented your company very well and did an incredible job!”

Would highly recommend the same team members to anyone!

Outstanding!  Appreciate the quick response.

Everything was great! Great job to everybody.

Keep Chris!  He is friendly, yet professional.  He is upbeat and confident!  Good guy!